Returns & Refunds

At Emberline, we take great care in hand-pouring every candle. We hope you love your purchase, but if you need to return an item, we are here to help.

Our Policy

If you are not completely satisfied with your order, you may request a return within 14 days of receiving your items. Please ensure the candles are in their original, unused condition.

Request a Return

To initiate a return, please use the form below. Once we receive your request and the returned items, we will process your refund.